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Mitch Gregory

Great Advertising – “Pretty is easy. Smart is hard.” – Mitch’s Axiom #343

By Branding

There’s a line of thought in advertising something like this: some work wins awards, and others sell products.

The wisdom in that sentiment is pretty clear.

Advertising creatives sometimes get lost in the quest for “art” in their work. By that, I mean the focus often blurs between what is appealing to the artistic sensibilities of other creatives and what messages resonate with the desired audience.

After all, isn’t that what clients are paying us to do?

I could go on for days (ask my colleagues) about the self-aggrandizing nature of the advertising business.

I’ve preached endless sermons (again, consult my partners) about the self-congratulatory awards banquets creatives flock to so that they can dislocate their joints, patting themselves on the back.

And this is all well, and good.

There are some brilliant creative minds in the industry that fashion arrestingly pretty, outside-the-box work that demonstrates humbling aptitude with the tools of the trade.

But for me, it always comes back to one elementary question…

Did it sell?

How much product did that Addy winner move? How many new customers engaged with that brand?

Did it move the year-over-year sales needle?

You don’t see many award shows for ads that increase year-over-year sales.

Let’s face it.

We live in a data-dominated world. Marketers now have access to reams of information about prospect behavior, trends, and segments. I suppose it can seem daunting to have to study and digest this bounty of information.

I guess it’s sometimes easier for ad agencies to shoot for visually or aurally bombastic targets rather than digging into the data and crafting messages that provoke the viewer to act.

Put simply, for many creatives…pretty is easy.

Great advertising is much more an exercise in smart engineering than a foray into aesthetic splendor.

Can great advertising be good-looking? Of course, and it should be.

But what separates it from the pack is how well the message and aesthetics have been crafted to propel action among the intended audience.

Smart can be more difficult.

It takes chemistry, teamwork (both within agency teams and clients), and major effort to craft effective campaigns. Building effective, efficient advertising “machines” requires a laser focus on the brand’s identity and audience.

The marvel of our present age is that we have so many tools at our disposal to build genuinely effective advertising. And we can prove it.

It just requires the commitment to stay focused on the end consumer of the advertising. We are charged with crafting messages that make people get out of their chairs and act.

That’s why we exist.

We consider how your customers engage with your brand, from your brand identity to how you express that personality in your marketing. We focus on the whole picture.

We maintain a holistic view of your brand, product, and messaging that translates to traffic to your website or your brick-and-mortar storefront.

And often that is hard.

But when a client sees an increase in month-to-month sales or some other meaningful performance metric, it’s so worth the effort. Whether that adds shiny hardware to our shelves or not.

For us, there’s nothing prettier than the smiles of a happy client and their happy customers.

If you like this post, please leave a comment below or share it! If you want to read more from me, check out my posts on Building Your Brand With Original Content and Why Your Business Needs a Brand Guide.

“Everything Is An Ad” – A Key to Solid Brand Building

By Branding

When you think of ads and advertising, what comes to mind? For most people, it’s usually television or print advertising. For some, it may be web banner ads and pre-roll ads seen on YouTube. Others may think of Google and Adwords. But philosophically, it goes much deeper than that. 

“Advertising” means so much more than merely obvious ads.

Any message or communication you produce for internal or external consumption is actually a form of advertising.

Whether it’s an internal memo, a social media post, or paid advertising, building a consistent, honest brand message must be done with a holistic perspective.

“Why?” you ask. It’s simple.

The internet and social media have given audiences access to information like never before.

And to compound the issue, that communication is instantaneous.

In an age where your customers have such ready access to global platforms and real-time communication about your brand, it’s imperative that you are consistently “on message.”

And this consistency must extend from your front-line staff members, right into your board rooms and C-suite. If there are gaps anywhere within your communication chain, like water, it will find a way to seep through every crack.

Look at your company and make sure everyone is using the same brand vocabulary, the same imagery, and the same communication strategy throughout the organization.

In short, when your brand identity and messaging is inconsistent with the customer experience, it’s going to find its way into the public square. You can’t stop it.

You cannot contain it.

There are just too many ways for the truth about your brand experience to find the light of day.

The best way to protect your brand message is to take a holistic approach.

Look at your brand and make sure everyone uses the same vocabulary, the same imagery, and the same communication strategy throughout the organization.

Whether internal or external, all communications must reflect the values and messages embodied in your brand promise.

This consistency helps instill the values and personality within your brand’s culture you want to convey to your customers. It creates a real and authentic brand message.

Authenticity ensures your brand interactions, whether it’s the product itself or a representative of your brand, will be true to your brand values and have a positive impact. 

In today’s climate, people are looking for genuine, trustworthy brand experiences.

By taking an “everything is an ad” approach, you efficiently create those authentic experiences and, better still, create strong advocates for your brand. 

So keep in mind that “advertising” isn’t confined to paid display or social media ads.

It’s the product of every communication or representation inside and outside your organization. Keep them on brand, on message, and true to your brand’s character and values.

It will go a long way toward ensuring your customers embrace and share their positive experiences. Because when it comes to building and maintaining a healthy market share, everything truly is an ad.